CASE STUDY
SECTOR
Location-Based Services
Source: Jersey Evening Post
walmart-enhances-customer-experience-through-strategicin-store-navigation-solutions
Source: Jersey Evening Post
Walmart boasts a substantial customer base, with more than 265 million customer visits occurring weekly. However, given its expansive store size of over 16,722.5 square meters, customers often encounter challenges navigating to specific items within the premises. Recognizing the importance of efficient in-store navigation for ensuring ongoing customer satisfaction, addressing this issue promptly became imperative.
To tackle this challenge, the company needed to implement strategies for simultaneous inventory management and restocking of merchandise throughout the store. This approach not only facilitated the timely replenishment of stock but also addressed issues such as large quantity purchases by individual customers and the presence of partially filled shelves.
Walmart
Bossa Nova
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