Revolutionizing Field Operations for Water Utilities with GIS Cloud Mobile Solutions: A Case Study of Smith Brothers Group

The Smith Brothers Group transformed their field operations by integrating GIS Cloud technology into their workflows for water and sewer utilities. Operating across Australia, they faced the challenge of accurately locating and assessing underground and above-ground assets for diverse clients, including local councils, municipalities, and government agencies.

To address these needs, Smith Brothers implemented GIS Cloud’s mobile solutions, enabling field workers to capture, update, and share critical asset data in real time. The Mobile Data Collection (MDC) app streamlined the process of mapping assets such as manholes, hydrants, valves, and water meters, replacing paper-based methods with a digital system. Custom forms tailored to specific projects ensured data collection met client requirements.

Field teams collected information such as asset conditions, documentation, images, and locations, which were instantly reflected in the GIS Cloud Map Editor as points, lines, or polygons. This facilitated immediate oversight by managers, who could monitor progress, ensure data quality, and generate comprehensive reports. Clients were actively involved through the Map Viewer app, gaining real-time insights into ongoing projects and seamless integration of the collected data into their GIS systems.