Cisco modernizes its global service supply chain management by implementing a GIS-based digital twin. This digital twin, known as the Service Delivery Insights Platform (SDIP), enables Cisco to efficiently manage its complex network of vendors, warehouses, and technicians across 130 countries. By leveraging location intelligence and automation, Cisco optimizes resource allocation, streamlines processes, and enhances service quality. Real-time data integration further enhances decision-making, leading to significant cost savings and improved customer satisfaction. Through innovation and technology integration, Cisco establishes itself as a leader in geospatial-enabled supply chain management, setting new standards for efficiency and effectiveness in service delivery.