Nobacco, a preeminent enterprise based in Greece, specializes in the retail of electronic cigarettes and a broad spectrum of vaporisation products. Amid the global pandemic, Nobacco strategically focused on enhancing online order retention and fortifying brand loyalty. This objective was successfully achieved across Greece's major urban centers—Athens, Thessaloniki, and Patras—through the leveraging of its 20 brick-and-mortar establishments. A notable aspect of Nobacco's service excellence is its commitment to expedited delivery, offering a less-than-2-hour delivery timeframe for its products in these cities via Nobacco Speedy, underscoring the company's dedication to customer satisfaction and operational efficiency.